1. Scope
These Terms and Conditions apply to all contracts concluded via this website between MOORE PROTECTION and its customers.
They govern in particular the booking of courses, workshops, in-house training sessions, and access to the members’ area.
2. Conclusion of Contract
A contract is concluded upon booking a course, training session, or registering for the members’ area, and upon our corresponding confirmation.
3. Services
MOORE PROTECTION offers practical courses, workshops, in-house training sessions, and digital content within a members’ area.
The specific scope of services is defined in the respective course description or individual agreement.
MOORE PROTECTION reserves the right to adapt content organisationally or methodologically, provided that the overall nature of the service remains unchanged.
4. Prices and Payment
All prices are stated in euros (EUR). EUR is the primary currency for all services offered.
Unless otherwise specified, all prices are final prices.
Payments may be made in euros (EUR) or – upon prior agreement – in British pounds (GBP). A UK bank account is available for payments in GBP.
Payment is made via the payment methods offered on the website or by separate invoice.
5. Travel Costs and Expenses (In-House Training)
For in-house training sessions outside our location in A- 2551 Enzesfeld-Lindabrunn, travel and accommodation costs will be charged separately.
These include in particular:
- Travel to and from the location at EUR 0.50 per kilometre (round trip)
- Any applicable tolls, parking fees, or road charges
- Necessary accommodation and catering costs, where required for the delivery of the training
Billing is carried out transparently and traceably based on actual expenses or a previously agreed flat rate.
6. Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal under Austrian consumer protection law.
For digital content, the right of withdrawal expires once the customer has expressly agreed that performance begins before the end of the withdrawal period and has acknowledged that this results in the loss of the right of withdrawal.
For other services, a withdrawal period of 14 days from the date of contract conclusion applies, unless statutory exceptions apply.
7. Liability
MOORE PROTECTION is liable only for damages caused by intent or gross negligence.
In cases of slight negligence, liability applies only in the event of a breach of essential contractual obligations (cardinal obligations) and is limited to the typically foreseeable damage.
8. Tactical First Aid / Emergency Training – Disclaimer of Liability
The training content provided in the field of tactical or advanced first aid is intended solely for the development of practical skills in emergency and exceptional situations.
It does not constitute medical training or education within the meaning of medical or paramedical qualifications.
The techniques taught (e.g. haemorrhage control, tourniquet application, chest seals, or emergency wound care techniques) are intended exclusively for use by laypersons until professional emergency services arrive.
Participation in all practical exercises is at the participant’s own risk.
MOORE PROTECTION does not guarantee the success of the application in real-life situations and accepts no liability for damages arising from improper use of the techniques taught, to the extent permitted by law.
Instructions given by instructors must be followed at all times during practical training.
8a. Liability, Assumption of Risk & Participation in Training Activities
Participation in all courses, training sessions, workshops, and activities on the training facility is voluntary and at the participant’s own risk.
Participants acknowledge that the training programmes may involve practical, scenario-based exercises with realistic elements, which can include physical activity, outdoor conditions, as well as exercises carried out on the training grounds and within the bunker facility.
Participation requires adequate physical fitness and health suitability. Each participant is solely responsible for ensuring that they are fit to meet the demands of the respective training programme.
Instructions given by trainers and responsible personnel must be followed at all times throughout the entire event.
The use of the training facility, including all infrastructure (in particular outdoor areas, training equipment, and the bunker facility), is at the participant’s own risk.
MOORE PROTECTION accepts no liability, to the extent permitted by law, for any damages arising from participation in the training or from the improper use of the content taught, unless such damages are caused by wilful intent or gross negligence on the part of MOORE PROTECTION.
9. Contract Duration and Membership
Membership in the paid members’ area is concluded for the agreed term and ends automatically upon expiry of that term.
No automatic paid renewal takes place.
Customers will be informed by email at least one month before the end of the membership period.
Renewal is possible at any time.
10. Data Protection
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Further details are provided in the Privacy Policy.
11. Dispute Resolution
For consumers: The European Commission provides a platform for online dispute resolution (ODR), available at:
https://ec.europa.eu/consumers/odr/
MOORE PROTECTION is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Governing Law and Jurisdiction
Austrian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, statutory jurisdiction rules apply.
13. Severability Clause
Should any provision of these Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
